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Contact Fruugo Customer Service

How to Reach a Person at Fruugo

Verified Contact Information

Customer Service:

  • +44 161 938 0150
Send Message

Accounting/ Billing:

account.management@fruugo.com
accounts@fruugo.com

Customer Service:

help@fruugo.com
dpo@fruugo.com
GDPR Inquiries

Fruugo Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Fruugo Phone Number
+44 161 938 0150
Average Hold Time
More than 30 min
Most Popular Fruugo Email Address
help@fruugo.com
Fruugo Live Agent Availability
30% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
Fruugo Customer Service Rating
3.3 out of 5
View full overview

How to Contact Fruugo Customer Service?

How to Contact Fruugo Customer Service?

Calling the company is the fastest way to get your issue addressed. Fruugo phone number for customer support is +44-161-938-0150. Call this number to get assistance with delivery, order cancellations and modifications, returns, refunds, and exchanges.
Alternatively, you can contact the company via the website, email or social media platforms such as Facebook, Twitter, LinkedIn, and Instagram.

Fruugo has several email addresses for various kinds of customer inquiries. For example, Fruugo email address for customer support in the US is help@fruugo.com. Drop an email at this address if you have questions about order modification, delivery, and customs charges.To get help with payments, invoicing and reconciliation enquiries, send an email to accounts@fruugo.com.
To reach out to Account Management, send your inquiry to account.management@fruugo.com.
If you have a GDPR inquiry and would like to get in touch with the legal department, send an email to dpo@fruugo.com.

The company is headquartered in the United Kingdom. Fruugo address is Fountain Street House, 13 Fountain Street, Ulverston, Cumbria, LA12 7EQ, United Kingdom. Use this address to connect with the
company via regular mail.
Please note that this address is not used for returning goods. To return your items, use the address given on your returns form.

To contact Fruugo via the website, click the “Help” button in the upper right corner of the page to get to the Help Center. To proceed with the inquiry submission, answer the “Is your enquiry about an order?” question. Depending on your answer and all further answers, the Fruugo website leads you to the necessary inquiry submission form.
You can also check out the FAQ section to find answers you are looking for.
To get faster assistance, contact Fruugo via phone by calling +44-161-938-0150 or send an email to help@fruugo.com.

PissedConsumer Club

Contact Information

Fruugo Website:

Fruugo Help Center:

Corporate Office Address:

Fruugo
Fountain Street House, Fountain Street
Ulverston, Cumbria LA12 7EQ
United Kingdom

Summary of Fruugo Customer Service Calls

2.3K TOTAL
CALLS
00:00 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fruugo?

Shipping and Delivery Question:

  • “Haven’t received my package”
  • “Item delivered damaged. Trying to report this but your website isn't allowing it.”
  • “Delayed”

Request for Information Question:

  • “I need help personal contact for my return.”
  • “To ask about my order”
  • “Want update on my order”

Activation/ Cancellation Question:

  • “Cancel my order”
  • “Canceled an order I placed this morning”
  • “Cancellation of my order”

Product/ Service Question:

  • “Complaint my order”
  • “I don,t want to buy this product which I ordered”
  • “Product enquiry”

Return/ Replace Question:

  • “Return money”
  • “I want to change my order”
  • “Change order”

Refund Question:

  • “My refund payment”
  • “Refund”
  • “Refund where is it”

Payments and Charges Question:

  • “Fraud”
  • “On the advertising of elsas princess shoes that I ordered it had 18 dollars but they charged me 40 dollars from my bank”
  • “I was charged for a product and never received confirmation number”

Account Question:

  • “My account service checked”
  • “Why can't I login with my phone number anymore”
  • “I placed a order forgot to put my door number on my order”

Staff Question:

  • “Service fruugo”
  • “To speak to customer service at Fruugo but they will not pick up the phone”
  • “Customer services”

Cards Question:

  • “Nu am primit comanda un incarcator de ceas si lam platit cu cardu din 24 aprilie am facut comanda si nu mio ajuns si bani din cont mio tras”
  • “Can use my cards always declined”
  • “Sent the wrong mahjong card ordered”

Website/ Application Question:

  • “Wen soll ich kontaktieren, damit ich anrufen kann ... Ich bestelle überhaupt nicht mehr auf dieser Website, weil Sie keine Details angeben. Vielen Dank”
  • “I have paid 94 dollars for an item on your website and now the people who are supposed to be sending my product are sending me emails saying they need more money before they can ship and to click on enquires but i cant it wont load and there saying t”
  • “Website won't load”

Employment Question:

  • “Issue With The so Called Online Job Opportunity”
  • “Issue With The So Called aad Optimization Job.....”

Other Question:

  • “Lampa sönder”
  • “Track order”
  • “Paket”

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Frequently Asked Questions

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